Turn on third-party chats in WhatsApp to chat with Balsio users
Someone on Balsio wants to message you. Turn on Third-party chats in WhatsApp and their messages arrive in WhatsApp, like any other chat.
There’s nothing to install, it takes about 30 seconds, and your chats stay end-to-end encrypted.
How to turn it on
1. Open WhatsApp and tap You.
2. Tap Account, then Third-party chats.
3. Tap Turn on, then Continue.
4. Select Balsio and tap Next.
5. Keep Combined and tap Next.
6. Tap Turn on.
1. Open WhatsApp, tap ⋮ and then Settings.
2. Tap Account, then Third-party chats.
3. Tap Turn on, then Next.
4. Select Balsio and tap Next.
5. Keep Combined and tap Next.
6. Tap Turn on.
That’s it. Balsio users can now message you in WhatsApp.
What happens next
The person who sent you here sees it right away. Balsio opens their chat with you automatically, and their messages show up in your WhatsApp chats.
Troubleshooting
Don’t see Third-party chats? Update WhatsApp to the latest version and restart it. The feature is only available in the European Economic Area.
Still stuck? Read the official WhatsApp guide
Frequently asked questions
What does turning on Third-party chats actually do?
It lets people on apps like Balsio message you directly in WhatsApp. You don't link or pair accounts. Balsio and WhatsApp stay separate, and messages arrive through your regular WhatsApp phone number. Like receiving an email from Gmail in Outlook: different apps, one inbox.
Is it safe?
Yes. Your chats stay end-to-end encrypted. Balsio users reach you by your phone number, and no other personal info is shared. People you’ve blocked on WhatsApp may still be able to reach you through third-party chats.
No. Everything happens in WhatsApp.
Do I need to do this for every contact?
No. Once it’s on, any Balsio user who has your number can message you.
Can I turn it off later?
Yes. In WhatsApp, go to Account, then Third-party chats, and tap Turn off.
Want to try Balsio?
A modern work chat that now connects with WhatsApp.
Curious how it works? Read how Balsio and WhatsApp connect
